Terms
of
Service

Last updated: August 30, 2026

Effective date: August 30, 2026

These Terms of Service (“Terms”) govern your access to and use of the websites, applications, desktop applications, AI agents, APIs, workspaces, and related services provided by CloudyAgents, doing business as Cloudy Agents / cloudyagents (“Cloudy Agents”, “we”, “us”, or “our”).

By creating an account, accessing, or using the Services, you agree to these Terms.

If you do not agree to these Terms, do not use the Services.

1. The Services

Cloudy Agents provides AI-powered software tools that may allow users to:

• interact with AI models;
• create and use AI agents;
• create projects and workspaces;
• upload and process files;
• generate text, code, images, audio, video, and other content;
• conduct research;
• automate workflows;
• execute tasks;
• connect third-party services;
• use APIs and integrations;
• collaborate with other users;
• use desktop and web applications.

Features may vary by plan, region, platform, model, provider, and availability.

We may add, modify, or remove features subject to applicable law and these Terms.

2. Eligibility

You may use the Services only if you are legally permitted to enter into these Terms.

If you are under the age required by applicable law to enter into a binding contract independently, you must use the Services only with the involvement and authorization of a parent, guardian, or other legally authorized person where required.

You may not use the Services if applicable law prohibits you from doing so.

3. Accounts

You are responsible for:

• providing accurate account information;
• maintaining the security of your account;
• protecting your authentication credentials;
• keeping your account information current;
• all activity occurring through your account, except where caused by our breach or unauthorized access not attributable to you.

You must not:

• share your password;
• impersonate another person;
• create an account using false information;
• circumvent account restrictions;
• create accounts for abusive purposes.

If you believe your account has been compromised, contact us immediately.

4. Subscriptions

Cloudy Agents may offer several plans, including Free, Pro, Pro+, Ultra, Team, or other plans introduced in the future.

Current pricing and plan features are displayed on the applicable pricing page at the time of purchase.

A paid subscription provides access to the features included in that plan during the applicable subscription period.

5. Billing

Paid subscriptions may be billed:

• monthly;
• annually;
• or according to another billing period displayed at checkout.

Unless otherwise stated, subscriptions automatically renew until cancelled.

The applicable price, taxes, renewal interval, and other payment information will be presented before purchase.

6. Taxes

Prices may be displayed exclusive or inclusive of applicable taxes depending on the user's location and applicable law.

You are responsible for taxes applicable to your purchase where legally required.

Where Cloudy Agents is legally required to collect VAT, sales tax, GST, or another tax, such tax may be added to the purchase price.

7. Cancellation

You may cancel a subscription through the account interface or by contacting us where such functionality is unavailable.

Cancellation normally prevents future renewal.

Unless otherwise required by law, cancellation does not automatically entitle you to a refund for the unused portion of an already-paid billing period.

Mandatory consumer rights are not affected by this section.

8. Consumer Withdrawal Rights

If you are a consumer in a jurisdiction that provides a statutory right of withdrawal for distance contracts or digital services, you may have a right to withdraw from your contract within the applicable statutory period.

Where applicable law requires an express request or consent before digital content or digital services begin during the withdrawal period, we will provide the legally required mechanism.

Nothing in these Terms limits mandatory consumer rights.

9. Free Plans and Trials

We may offer free plans, trials, promotional access, or credits.

Unless expressly stated otherwise:

• free access may have limitations;
• free access may be modified or discontinued;
• unused promotional benefits may expire;
• free access does not create an entitlement to future availability.

We may impose reasonable technical limits to prevent abuse.

10. Usage Limits

Plans may include limits relating to:

• AI usage;
• number of agents;
• projects;
• workspaces;
• storage;
• API requests;
• concurrency;
• execution time;
• model availability;
• file size;
• other technical resources.

Limits applicable to your plan will be displayed in the Services or documentation.

We may temporarily restrict usage where reasonably necessary to prevent abuse, attacks, excessive resource consumption, or service degradation.

11. User Content

“You Content” means content that you submit, upload, create, transmit, or otherwise provide through the Services.

You retain your ownership rights in your User Content, subject to the rights necessary for us to operate the Services.

You grant Cloudy Agents a limited, worldwide, non-exclusive license to host, store, reproduce, process, transmit, display, and otherwise use User Content solely as necessary to:

• provide the Services;
• operate AI agents;
• process your requests;
• maintain security;
• provide support;
• prevent abuse;
• comply with law;
• maintain backups;
• improve the technical reliability of the Services.

We do not acquire ownership of your User Content merely because you use the Services.

12. Generated Content

“Generated Content” means output produced by AI models or other automated systems through the Services.

Subject to applicable law, third-party model-provider terms, and your compliance with these Terms, you may use Generated Content for your lawful purposes.

However:

• Generated Content may not be unique;
• another user may receive similar output;
• AI outputs may contain errors;
• outputs may contain inaccurate information;
• outputs may unintentionally resemble existing material;
• you are responsible for reviewing outputs before relying on them.

Cloudy Agents does not guarantee that Generated Content is free from third-party intellectual-property rights.

13. AI Limitations

AI systems can make mistakes.

You understand that AI-generated information may be:

• inaccurate;
• incomplete;
• outdated;
• biased;
• misleading;
• unsuitable for your specific circumstances.

You must independently verify important information.

The Services are not a substitute for qualified professional advice.

You should not rely solely on AI output for decisions involving:

• medicine;
• law;
• finance;
• safety;
• education admissions;
• employment;
• government benefits;
• or other high-impact decisions.

14. Human Oversight

You are responsible for reviewing AI-generated outputs before using them in consequential circumstances.

AI agents may perform actions based on instructions, permissions, tools, integrations, and workflows configured by you.

You are responsible for ensuring that your instructions and permissions are appropriate.

15. AI Providers and Models

Cloudy Agents may provide access to models operated by third parties.

Model providers may include providers such as:

• OpenAI;
• Anthropic;
• Google;
• Kimi / Moonshot AI;
• other providers made available through the Services.

The available models may change.

Third-party models are subject to their own technical limitations, policies, availability, and terms.

Where a user selects a specific model or provider, Cloudy Agents does not guarantee uninterrupted availability of that model or provider.

16. AI Transparency

Cloudy Agents may include AI systems that interact directly with users.

Where legally required, we will provide appropriate notice that users are interacting with an AI system.

Where applicable law requires identification or marking of AI-generated or manipulated content, Cloudy Agents may implement appropriate technical measures.

EU AI Act transparency requirements applicable to certain AI systems began applying on August 2, 2026.

17. Acceptable Use

You may use Cloudy Agents only for lawful purposes.

You must not use the Services to:

• violate applicable law;
• infringe intellectual-property rights;
• violate privacy rights;
• impersonate another person;
• commit fraud;
• distribute malware;
• conduct unauthorized security attacks;
• obtain unauthorized access to systems;
• interfere with the Services;
• bypass technical restrictions;
• abuse APIs;
• intentionally overload infrastructure;
• distribute spam;
• conduct phishing;
• create deceptive impersonation campaigns;
• facilitate illegal activities;
• exploit vulnerabilities without authorization;
• generate or distribute content prohibited by applicable law;
• use the Services in ways that create unreasonable risks to people or property.

18. Security Research

Security research may be permitted when conducted responsibly and within the scope of an applicable Cloudy Agents security program.

You must not access, modify, delete, exfiltrate, or interfere with data or systems without authorization.

If you discover a vulnerability, you should report it through:

support@cloudyagents.com

19. Prohibited Circumvention

You must not:

• circumvent rate limits;
• bypass authentication;
• evade account restrictions;
• reverse engineer access controls;
• exploit billing systems;
• manipulate subscription systems;
• use automated systems to create abusive numbers of accounts;
• attempt to access another user's account;
• interfere with technical protections.

20. Intellectual Property

The Services, including:

• software;
• source code;
• interfaces;
• visual designs;
• trademarks;
• logos;
• documentation;
• graphics;
• databases;
• underlying technology;

are owned by or licensed to Cloudy Agents and are protected by applicable intellectual-property laws.

Except as expressly permitted, you may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, or create derivative works from the Services.

Nothing in these Terms transfers ownership of Cloudy Agents intellectual property to you.

21. Feedback

If you provide suggestions, ideas, bug reports, or other feedback, you grant Cloudy Agents a worldwide, perpetual, irrevocable, royalty-free right to use that feedback for any lawful purpose without compensation, provided that doing so does not disclose your confidential information or User Content.

22. Third-Party Services

The Services may integrate with third-party services.

Your use of those services may be governed by separate terms.

Cloudy Agents is not responsible for third-party services that we do not control.

If an integration stops working because of a third-party provider, Cloudy Agents is not necessarily required to restore that integration immediately.

23. Open-Source Software

The Services may contain open-source software.

Open-source components may be licensed under their respective licenses.

Where required, applicable open-source license notices will be provided.

24. Availability

We aim to provide reliable Services but do not guarantee:

• uninterrupted availability;
• continuous operation;
• error-free operation;
• permanent availability of a particular model;
• permanent availability of a particular feature;
• compatibility with every device or operating system.

Maintenance, upgrades, security incidents, third-party outages, infrastructure failures, and other events may temporarily affect availability.

25. Service Changes

We may:

• add features;
• modify features;
• remove features;
• change technical architecture;
• change model providers;
• change pricing;
• change usage limits.

Where required by applicable law, we will provide appropriate notice.

If a material change substantially reduces a paid service, mandatory consumer or contractual rights remain unaffected.

26. Suspension and Termination

We may suspend or terminate an account where reasonably necessary to:

• comply with law;
• prevent fraud;
• prevent security threats;
• prevent abuse;
• protect users;
• protect our infrastructure;
• enforce these Terms;
• address non-payment.

Where reasonably possible, we will provide notice and an opportunity to resolve the issue, except where immediate action is legally or technically necessary.

27. Termination by You

You may stop using the Services at any time.

You may request account deletion according to our Privacy Policy.

Termination does not automatically eliminate obligations that by their nature should survive termination.

28. Effect of Termination

After termination:

• access to your account may cease;
• active subscriptions may end;
• stored content may become inaccessible;
• data may be deleted according to our Privacy Policy and retention procedures.

Where legally required, we may provide a reasonable opportunity to export or retrieve certain data.

29. Confidentiality

Where you use Cloudy Agents in a business context, each party may receive confidential information from the other.

The receiving party will use reasonable measures to protect confidential information and will not disclose it except:

• to authorized personnel or service providers;
• as required by law;
• to protect legal rights;
• where information becomes public without breach.

For enterprise customers, additional confidentiality terms or a Data Processing Agreement may apply.

30. Data Processing

If you use Cloudy Agents as a business and provide personal data to us for processing on your behalf, the parties may need to enter into a Data Processing Agreement (“DPA”).

Where required by applicable data-protection law, the DPA will govern processor/controller responsibilities.

Nothing in these Terms prevents either party from complying with applicable data-protection law.

31. Copyright Complaints

If you believe content available through the Services infringes your copyright, contact:

support@cloudyagents.com

Your notice should contain sufficient information to allow us to identify:

• the copyrighted work;
• the allegedly infringing material;
• your contact information;
• your good-faith statement;
• any information legally required in your jurisdiction.

We may remove or restrict access to allegedly infringing material where appropriate.

32. User Representations

You represent that:

• you have the necessary rights to submit User Content;
• your use of the Services complies with applicable law;
• you will not knowingly submit content that you are prohibited from sharing;
• you will not intentionally compromise the security of the Services.

33. Indemnification

To the extent permitted by applicable law, you agree to defend and indemnify Cloudy Agents and its officers, employees, contractors, and affiliates against third-party claims arising from:

• your unlawful use of the Services;
• your violation of these Terms;
• your infringement of third-party rights;
• your User Content;
• your unauthorized use of the Services.

This section does not apply where prohibited by mandatory consumer law.

34. Disclaimers

To the maximum extent permitted by applicable law, the Services are provided without guarantees beyond those expressly required by law.

We do not guarantee that:

• AI outputs are accurate;
• AI outputs are suitable for your purpose;
• outputs are original;
• the Services will always be available;
• a particular model will remain available;
• the Services will meet every individual requirement.

Nothing in these Terms excludes statutory rights that cannot legally be excluded.

35. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded.

This includes, where applicable:

• liability for death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation;
• intentional misconduct;
• mandatory consumer rights;
• other liability that applicable law prohibits from being excluded.

Subject to the above and to the maximum extent permitted by law, Cloudy Agents will not be liable for indirect, incidental, special, consequential, or punitive losses where such exclusion is legally permitted.

For paid users, our aggregate liability may be limited to the amount paid by you for the Services during the applicable period, except where mandatory law requires otherwise.

This limitation does not apply where prohibited by applicable law.

36. Consumer Rights

If you are a consumer, nothing in these Terms is intended to deprive you of mandatory rights granted by the laws of your country of residence.

Where mandatory consumer law conflicts with these Terms, the mandatory law prevails.

37. Business Customers

If you use Cloudy Agents on behalf of a company or organization:

• you represent that you have authority to bind that organization;
• references to “you” include that organization;
• your organization is responsible for authorized users;
• your organization is responsible for ensuring lawful processing of personal data;
• additional business terms may apply.

38. Export and Sanctions Compliance

You may not use the Services in violation of applicable export-control, sanctions, or trade laws.

You are responsible for complying with laws applicable to your use of the Services.

39. Governing Law

These Terms are governed by the laws of the USA, except to the extent mandatory consumer-protection laws of your country of residence apply.

If you are a consumer in the European Union, nothing in this clause removes mandatory protections available to you under applicable law.

40. Dispute Resolution

We encourage users to contact us first to resolve disputes informally.

Contact: support@cloudyagents.com

Consumers may also have access to mandatory alternative dispute-resolution mechanisms, consumer authorities, or courts under applicable law.

Nothing in these Terms prevents a consumer from exercising mandatory statutory rights.

41. EU Online Dispute Resolution

Where applicable, references to the former EU Online Dispute Resolution platform should not be interpreted as creating a current obligation to use a platform that has been discontinued.

Any current legally required consumer-dispute information will be provided according to applicable law.

42. Changes to These Terms

We may update these Terms from time to time.

If changes are material, we may provide reasonable notice.

The updated Terms become effective on the date specified in the updated version, subject to applicable law.

If you continue using the Services after the effective date, the updated Terms may apply to your future use to the extent legally permitted.

43. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain effective.

The invalid provision will be interpreted or replaced to the minimum extent necessary to make it enforceable while preserving its original purpose.

44. No Waiver

Our failure to enforce a provision does not constitute a waiver of our right to enforce it later.

45. Assignment

You may not assign your rights or obligations under these Terms without our prior written consent where legally required.

We may assign these Terms as part of a merger, acquisition, restructuring, or sale of substantially all relevant assets, subject to applicable law.

46. Entire Agreement

These Terms, together with applicable policies and agreements referenced in them, form the agreement between you and Cloudy Agents concerning the Services.

Additional terms may apply to specific products or features.

47. Contact

CloudyAgents

Trading as: Cloudy Agents / cloudyagents

Support: support@cloudyagents.com

Privacy: https://cloudyagents.com

48. Legal Version

Terms of Service version: 1.0

Effective date: August 30, 2026